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Keeping Ahead of the Future - Issue #13

Keeping Ahead of the Future - Issue #13
By Ross Dawson • Issue #13 • View online
Throughout my work in the professional services sector over the last couple of decades I have long pointed to the potential of virtual professional services delivery. Now that COVID has made virtual work the norm, we have researched and shared the stories and insights from 8 of the world’s top virtual professional services firms, with lessons for many other sectors.
This year I am continuing to do extensive virtual speaking engagements. Still awaiting the return of global travel, it’s good to see many firms are wholeheartedly embracing virtual events.
For one major event I shared a new one-page Innovation Strategy Cheat Sheet - read below for full details.
Have a fabulous day!!

New resources
The coming rise of virtual professional service firms in a COVID world
8 leading virtual firms shaping the future of professional services
Innovation Strategy Cheat Sheet: a succinct guide to setting your innovation course
The shift from reactive to proactive to preemptive customer service
Weaving together microjourneys to create compelling customer service journeys
Scanning the edge of the future
The Future of Social Media with Ross Dawson | 12 Geniuses
Caught in the Study Web - Cybernaut
Veritone launches new platform to let celebrities and influencers clone their voice with AI | The Verge
Apps that promise grocery deliveries in 10 minutes invade Europe as shopping shifts online | CNBC
Linux Foundation launches open source agriculture infrastructure project | VentureBeat
Why T-shaped people? | Jason Yip
Playing to Win and Scenario Planning | Roger Martin
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Ross Dawson

Global Futurist, Keynote Speaker, Strategy Advisor, Author
Latest news and insights to help you keep ahead in a rapidly changing world

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